{"id":5686,"date":"2026-07-29T15:35:54","date_gmt":"2026-07-29T13:35:54","guid":{"rendered":"https:\/\/www.cocowat.eu\/obchodni-podminky\/"},"modified":"2026-08-06T07:33:14","modified_gmt":"2026-08-06T05:33:14","slug":"obchodni-podminky","status":"publish","type":"page","link":"https:\/\/www.cocowat.eu\/cs\/obchodni-podminky\/","title":{"rendered":"Obchodn\u00ed podm\u00ednky"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">Tyto v\u0161eobecn\u00e9 obchodn\u00ed podm\u00ednky upravuj\u00ed pr\u00e1va a povinnosti mezi prod\u00e1vaj\u00edc\u00edm a kupuj\u00edc\u00edm p\u0159i n\u00e1kupu zbo\u017e\u00ed prost\u0159ednictv\u00edm internetov\u00e9ho obchodu COCO WAT provozovan\u00e9ho na internetov\u00e9 str\u00e1nce <strong><a href=\"http:\/\/www.cocowat.eu\/cs\/\">www.cocowat.eu<\/a><\/strong>.<\/p>\n\n<h2 class=\"wp-block-heading\">1. Identifika\u010dn\u00ed \u00fadaje prod\u00e1vaj\u00edc\u00edho<\/h2>\n\n<p class=\"wp-block-paragraph\"><strong>Obchodn\u00ed firma:<\/strong> Real Dream Factory s.r.o.<br\/><strong>S\u00eddlo:<\/strong> Mostn\u00e1 56, 949 01 Nitra, Slovensk\u00e1 republika<br\/><strong>I\u010cO:<\/strong> 50 956 132<br\/><strong>DI\u010c:<\/strong> 2120563225<br\/><strong>I\u010c DPH:<\/strong> SK2120563225<br\/><strong>Registrace:<\/strong> Obchodn\u00ed rejst\u0159\u00edk Okresn\u00edho soudu Nitra, odd\u00edl Sro, vlo\u017eka \u010d. 43763\/N <br\/><strong>E-mail:<\/strong> <a>kontakt@cocowat.eu<\/a><br\/><strong>Telefon:<\/strong> +421 908 799 659<br\/><strong>Internetov\u00e1 str\u00e1nka:<\/strong> <a href=\"http:\/\/www.cocowat.eu\/cs\/\">www.cocowat.eu<\/a><\/p>\n\n<p class=\"wp-block-paragraph\">Prod\u00e1vaj\u00edc\u00ed je pl\u00e1tcem dan\u011b z p\u0159idan\u00e9 hodnoty.<\/p>\n\n<p class=\"wp-block-paragraph\">Adresa pro zas\u00edl\u00e1n\u00ed reklamac\u00ed, odstoupen\u00ed od smlouvy a vr\u00e1cen\u00e9ho zbo\u017e\u00ed:<\/p>\n\n<p class=\"wp-block-paragraph\"><strong>Real Dream Factory s.r.o.<\/strong><br\/>Mostn\u00e1 56<br\/>949 01 Nitra<br\/>Slovensk\u00e1 republika<\/p>\n\n<p class=\"wp-block-paragraph\">d\u00e1le jen \u201eprod\u00e1vaj\u00edc\u00ed\u201c.<\/p>\n\n<h2 class=\"wp-block-heading\">2. \u00davodn\u00ed ustanoven\u00ed<\/h2>\n\n<p class=\"wp-block-paragraph\">2.1 Tyto v\u0161eobecn\u00e9 obchodn\u00ed podm\u00ednky, d\u00e1le jen \u201eVOP\u201c, upravuj\u00ed pr\u00e1va a povinnosti prod\u00e1vaj\u00edc\u00edho a kupuj\u00edc\u00edho vznikaj\u00edc\u00ed p\u0159i n\u00e1kupu zbo\u017e\u00ed prost\u0159ednictv\u00edm internetov\u00e9ho obchodu <a href=\"http:\/\/www.cocowat.eu\/cs\/\">www.cocowat.eu<\/a>.<\/p>\n\n<p class=\"wp-block-paragraph\">2.2 Kupuj\u00edc\u00edm m\u016f\u017ee b\u00fdt:<\/p>\n\n<p class=\"wp-block-paragraph\">a) spot\u0159ebitel, tedy fyzick\u00e1 osoba, kter\u00e1 p\u0159i uzav\u00edr\u00e1n\u00ed a pln\u011bn\u00ed kupn\u00ed smlouvy nejedn\u00e1 v r\u00e1mci sv\u00e9 podnikatelsk\u00e9 \u010dinnosti, povol\u00e1n\u00ed nebo zam\u011bstn\u00e1n\u00ed,<\/p>\n\n<p class=\"wp-block-paragraph\">b) podnikatel, tedy fyzick\u00e1 nebo pr\u00e1vnick\u00e1 osoba, kter\u00e1 nakupuje zbo\u017e\u00ed v souvislosti se svou podnikatelskou nebo profesion\u00e1ln\u00ed \u010dinnost\u00ed.<\/p>\n\n<p class=\"wp-block-paragraph\">2.3 Pr\u00e1va spot\u0159ebitele se \u0159\u00edd\u00ed zejm\u00e9na p\u0159\u00edslu\u0161n\u00fdmi ustanoven\u00edmi ob\u010dansk\u00e9ho z\u00e1kon\u00edku, z\u00e1kona \u010d. 108\/2024 Sb. o ochran\u011b spot\u0159ebitele a dal\u0161\u00edmi obecn\u011b z\u00e1vazn\u00fdmi pr\u00e1vn\u00edmi p\u0159edpisy.  <\/p>\n\n<p class=\"wp-block-paragraph\">2.4 Pr\u00e1vn\u00ed vztahy mezi prod\u00e1vaj\u00edc\u00edm a kupuj\u00edc\u00edm, kter\u00fd je podnikatelem, se \u0159\u00edd\u00ed zejm\u00e9na ustanoven\u00edmi z\u00e1kona \u010d. 513\/1991 Sb., obchodn\u00ed z\u00e1kon\u00edk.  <\/p>\n\n<p class=\"wp-block-paragraph\">2.5 Tyto VOP jsou ned\u00edlnou sou\u010d\u00e1st\u00ed ka\u017ed\u00e9 kupn\u00ed smlouvy uzav\u0159en\u00e9 prost\u0159ednictv\u00edm internetov\u00e9ho obchodu.<\/p>\n\n<p class=\"wp-block-paragraph\">2.6 Kupuj\u00edc\u00ed odesl\u00e1n\u00edm objedn\u00e1vky potvrzuje, \u017ee se p\u0159ed jej\u00edm odesl\u00e1n\u00edm sezn\u00e1mil s t\u011bmito VOP, rozum\u00ed jejich obsahu a souhlas\u00ed s nimi.<\/p>\n\n<h2 class=\"wp-block-heading\">3. Nab\u00eddka zbo\u017e\u00ed<\/h2>\n\n<p class=\"wp-block-paragraph\">3.1 Prod\u00e1vaj\u00edc\u00ed prost\u0159ednictv\u00edm internetov\u00e9ho obchodu nab\u00edz\u00ed zejm\u00e9na kokosovou vodu a dal\u0161\u00ed nealkoholick\u00e9 n\u00e1poje prod\u00e1van\u00e9 pod zna\u010dkou COCO WAT.<\/p>\n\n<p class=\"wp-block-paragraph\">3.2 Obr\u00e1zky produkt\u016f uveden\u00e9 na internetov\u00e9 str\u00e1nce maj\u00ed ilustra\u010dn\u00ed charakter. Prod\u00e1vaj\u00edc\u00ed se zavazuje dodat v\u00fdrobek odpov\u00eddaj\u00edc\u00ed objednan\u00e9 p\u0159\u00edchuti, mno\u017estv\u00ed a deklarovan\u00fdm vlastnostem. <\/p>\n\n<p class=\"wp-block-paragraph\">3.3 Informace o slo\u017een\u00ed, objemu, v\u00fd\u017eivov\u00fdch hodnot\u00e1ch, minim\u00e1ln\u00ed trvanlivosti a podm\u00ednk\u00e1ch skladov\u00e1n\u00ed jsou uvedeny na obalu v\u00fdrobku nebo na str\u00e1nce p\u0159\u00edslu\u0161n\u00e9ho produktu.<\/p>\n\n<p class=\"wp-block-paragraph\">3.4 Minim\u00e1ln\u00ed odb\u011br p\u0159edstavuje <strong>24 plechovek<\/strong>, tedy dva kartony.<\/p>\n\n<p class=\"wp-block-paragraph\">3.5 Jeden karton obsahuje 12 plechovek jedn\u00e9 p\u0159\u00edchut\u011b. Kupuj\u00edc\u00ed si m\u016f\u017ee v r\u00e1mci minim\u00e1ln\u00ed objedn\u00e1vky zvolit dva kartony r\u016fzn\u00fdch p\u0159\u00edchut\u00ed, nap\u0159\u00edklad jeden karton Mango a jeden karton Natural. <\/p>\n\n<p class=\"wp-block-paragraph\">3.6 Jednotliv\u00e9 p\u0159\u00edchut\u011b nen\u00ed mo\u017en\u00e9 kombinovat v r\u00e1mci jednoho kartonu, pokud prod\u00e1vaj\u00edc\u00ed u konkr\u00e9tn\u00edho produktu v\u00fdslovn\u011b neuvede jinou mo\u017enost.<\/p>\n\n<p class=\"wp-block-paragraph\">3.7 Prod\u00e1vaj\u00edc\u00ed si vyhrazuje pr\u00e1vo do\u010dasn\u011b omezit dostupnost ur\u010dit\u00e9 p\u0159\u00edchut\u011b nebo produktu, zejm\u00e9na z d\u016fvodu vyprod\u00e1n\u00ed z\u00e1sob, nedostupnosti u dodavatele nebo jin\u00fdch provozn\u00edch okolnost\u00ed.<\/p>\n\n<h2 class=\"wp-block-heading\">4. Objedn\u00e1vka a uzav\u0159en\u00ed kupn\u00ed smlouvy<\/h2>\n\n<p class=\"wp-block-paragraph\">4.1 Kupuj\u00edc\u00ed vytvo\u0159\u00ed objedn\u00e1vku v\u00fdb\u011brem zbo\u017e\u00ed, jeho mno\u017estv\u00ed, zp\u016fsobu dopravy a platby a vypln\u011bn\u00edm \u00fadaj\u016f po\u017eadovan\u00fdch v objedn\u00e1vkov\u00e9m formul\u00e1\u0159i.<\/p>\n\n<p class=\"wp-block-paragraph\">4.2 Kupuj\u00edc\u00ed je p\u0159ed odesl\u00e1n\u00edm objedn\u00e1vky povinen zkontrolovat spr\u00e1vnost a \u00faplnost v\u0161ech zadan\u00fdch \u00fadaj\u016f.<\/p>\n\n<p class=\"wp-block-paragraph\">4.3 Objedn\u00e1vka se odes\u00edl\u00e1 kliknut\u00edm na tla\u010d\u00edtko, jeho\u017e ozna\u010den\u00ed jednozna\u010dn\u011b vyjad\u0159uje, \u017ee jej\u00ed odesl\u00e1n\u00ed zahrnuje povinnost zaplatit cenu objedn\u00e1vky.<\/p>\n\n<p class=\"wp-block-paragraph\">4.4 Odeslan\u00e1 objedn\u00e1vka p\u0159edstavuje z\u00e1vazn\u00fd n\u00e1vrh kupuj\u00edc\u00edho na uzav\u0159en\u00ed kupn\u00ed smlouvy.<\/p>\n\n<p class=\"wp-block-paragraph\">4.5 Po doru\u010den\u00ed objedn\u00e1vky za\u0161le prod\u00e1vaj\u00edc\u00ed kupuj\u00edc\u00edmu na zadanou e-mailovou adresu automatick\u00e9 potvrzen\u00ed o p\u0159ijet\u00ed objedn\u00e1vky.<\/p>\n\n<p class=\"wp-block-paragraph\">4.6 Kupn\u00ed smlouva se pova\u017euje za uzav\u0159enou doru\u010den\u00edm potvrzen\u00ed objedn\u00e1vky kupuj\u00edc\u00edmu, p\u0159\u00edpadn\u011b p\u0159ed\u00e1n\u00edm objedn\u00e1vky ke zpracov\u00e1n\u00ed, pokud z potvrzen\u00ed objedn\u00e1vky vypl\u00fdv\u00e1 jej\u00ed p\u0159ijet\u00ed prod\u00e1vaj\u00edc\u00edm.<\/p>\n\n<p class=\"wp-block-paragraph\">4.7 Prod\u00e1vaj\u00edc\u00ed m\u016f\u017ee kupuj\u00edc\u00edho kontaktovat za \u00fa\u010delem ov\u011b\u0159en\u00ed spr\u00e1vnosti objedn\u00e1vky nebo dopln\u011bn\u00ed chyb\u011bj\u00edc\u00edch \u00fadaj.<\/p>\n\n<p class=\"wp-block-paragraph\">4.8 Prod\u00e1vaj\u00edc\u00ed je opr\u00e1vn\u011bn objedn\u00e1vku odm\u00edtnout nebo zru\u0161it zejm\u00e9na tehdy, pokud:<\/p>\n\n<p class=\"wp-block-paragraph\">a) objednan\u00e9 zbo\u017e\u00ed nen\u00ed dostupn\u00e9,<\/p>\n\n<p class=\"wp-block-paragraph\">b) kupuj\u00edc\u00ed uvedl ne\u00fapln\u00e9 nebo zjevn\u011b nespr\u00e1vn\u00e9 \u00fadaje,<\/p>\n\n<p class=\"wp-block-paragraph\">c) existuje d\u016fvodn\u00e9 podez\u0159en\u00ed na zneu\u017eit\u00ed internetov\u00e9ho obchodu,<\/p>\n\n<p class=\"wp-block-paragraph\">d) kupuj\u00edc\u00ed v minulosti opakovan\u011b nep\u0159evzal \u0159\u00e1dn\u011b odeslan\u00e9 objedn\u00e1vky,<\/p>\n\n<p class=\"wp-block-paragraph\">e) do\u0161lo ke zjevn\u00e9 chyb\u011b v cen\u011b, ozna\u010den\u00ed nebo popisu produktu.<\/p>\n\n<p class=\"wp-block-paragraph\">4.9 Pokud kupuj\u00edc\u00ed ji\u017e cenu objedn\u00e1vky zaplatil a prod\u00e1vaj\u00edc\u00ed objedn\u00e1vku nem\u016f\u017ee splnit, prod\u00e1vaj\u00edc\u00ed mu bez zbyte\u010dn\u00e9ho odkladu vr\u00e1t\u00ed p\u0159ijatou platbu stejn\u00fdm zp\u016fsobem, jak\u00fdm byla zaplacena, pokud se s kupuj\u00edc\u00edm nedohodne jinak.<\/p>\n\n<h2 class=\"wp-block-heading\">5. Ceny<\/h2>\n\n<p class=\"wp-block-paragraph\">5.1 V\u0161echny ceny uveden\u00e9 v internetovov\u00e9m obchod\u011b jsou kone\u010dn\u00e9 a zahrnuj\u00ed p\u0159\u00edslu\u0161nou da\u0148 z p\u0159idan\u00e9 hodnoty, pokud u konkr\u00e9tn\u00ed ceny nen\u00ed uvedeno jinak.<\/p>\n\n<p class=\"wp-block-paragraph\">5.2 Cena zbo\u017e\u00ed nezahrnuje cenu dopravy, p\u0159\u00edplatek za dob\u00edrku ani p\u0159\u00edpadnou z\u00e1lohu za vratn\u00e9 obaly. Tyto polo\u017eky se kupuj\u00edc\u00edmu zobraz\u00ed samostatn\u011b p\u0159ed odesl\u00e1n\u00edm objedn\u00e1vky. <\/p>\n\n<p class=\"wp-block-paragraph\">5.3 Pro kupuj\u00edc\u00edho je z\u00e1vazn\u00e1 cena uveden\u00e1 v souhrnu objedn\u00e1vky v okam\u017eiku jej\u00edho odesl\u00e1n\u00ed.<\/p>\n\n<p class=\"wp-block-paragraph\">5.4 Pokud je u produktu uvedena sleva, prod\u00e1vaj\u00edc\u00ed postupuje p\u0159i zobrazov\u00e1n\u00ed sn\u00ed\u017een\u00e9 ceny podle platn\u00fdch pr\u00e1vn\u00edch p\u0159edpis\u016f.<\/p>\n\n<p class=\"wp-block-paragraph\">5.5 Prod\u00e1vaj\u00edc\u00ed si vyhrazuje pr\u00e1vo m\u011bnit ceny. Zm\u011bna ceny nem\u00e1 vliv na ji\u017e uzav\u0159enou kupn\u00ed smlouvu. <\/p>\n\n<p class=\"wp-block-paragraph\">5.6 P\u0159i prodeji do \u010cesk\u00e9 republiky m\u016f\u017ee b\u00fdt cena podle nastaven\u00ed internetov\u00e9ho obchodu zobrazena v eurech nebo p\u0159epo\u010dtena na \u010desk\u00e9 koruny. Rozhoduj\u00edc\u00ed je celkov\u00e1 cena zobrazen\u00e1 kupuj\u00edc\u00edmu p\u0159ed odesl\u00e1n\u00edm objedn\u00e1vky. <\/p>\n\n<h2 class=\"wp-block-heading\">6. Z\u00e1loha za vratn\u00e9 obaly<\/h2>\n\n<p class=\"wp-block-paragraph\">6.1 U zbo\u017e\u00ed dod\u00e1van\u00e9ho na \u00fazem\u00ed Slovensk\u00e9 republiky se k cen\u011b n\u00e1poje p\u0159ipo\u010d\u00edt\u00e1v\u00e1 z\u00e1loha ve v\u00fd\u0161i <strong>0,15 \u20ac za ka\u017ed\u00fd z\u00e1lohovan\u00fd jednor\u00e1zov\u00fd obal<\/strong>, pokud je plechovka ozna\u010dena symbolem z\u00e1lohov\u00e1n\u00ed.<\/p>\n\n<p class=\"wp-block-paragraph\">6.2 P\u0159i minim\u00e1ln\u00ed objedn\u00e1vce 24 plechovek p\u0159edstavuje celkov\u00e1 z\u00e1loha 3,60 \u20ac.<\/p>\n\n<p class=\"wp-block-paragraph\">6.3 Z\u00e1loha za obal nen\u00ed cenou n\u00e1poje. Z\u00e1lohovan\u00e9 plechovky m\u016f\u017ee kupuj\u00edc\u00ed po jejich vypr\u00e1zdn\u011bn\u00ed vr\u00e1tit na p\u0159\u00edslu\u0161n\u00e9m odb\u011brn\u00e9m m\u00edst\u011b zapojen\u00e9m do slovensk\u00e9ho z\u00e1lohov\u00e9ho syst\u00e9mu. <\/p>\n\n<p class=\"wp-block-paragraph\">6.4 Obal mus\u00ed spl\u0148ovat podm\u00ednky z\u00e1lohov\u00e9ho syst\u00e9mu, zejm\u00e9na mus\u00ed b\u00fdt pr\u00e1zdn\u00fd, nezm\u00e1\u010dknut\u00fd, nepo\u0161kozen\u00fd a mus\u00ed m\u00edt \u010diteln\u00fd \u010d\u00e1rov\u00fd k\u00f3d.<\/p>\n\n<p class=\"wp-block-paragraph\">6.5 Slovensk\u00e1 z\u00e1loha za jednor\u00e1zov\u00fd obal se neuplat\u0148uje u objedn\u00e1vek doru\u010dovan\u00fdch do \u010cesk\u00e9 republiky.<\/p>\n\n<p class=\"wp-block-paragraph\">Slovensk\u00fd z\u00e1lohov\u00fd syst\u00e9m se vztahuje na ozna\u010den\u00e9 plechovky a PET lahve o objemu od 0,1 do 3 litr\u016f a hodnota z\u00e1lohy je 0,15 \u20ac.<\/p>\n\n<h2 class=\"wp-block-heading\">7. Platebn\u00ed podm\u00ednky<\/h2>\n\n<p class=\"wp-block-paragraph\">7.1 Kupuj\u00edc\u00ed m\u016f\u017ee cenu objedn\u00e1vky zaplatit zp\u016fsoby dostupn\u00fdmi v internetov\u00e9m obchod\u011b, zejm\u00e9na:<\/p>\n\n<p class=\"wp-block-paragraph\">a) platebn\u00ed kartou,<\/p>\n\n<p class=\"wp-block-paragraph\">b) bankovn\u00edm p\u0159evodem,<\/p>\n\n<p class=\"wp-block-paragraph\">c) dob\u00edrkou p\u0159i p\u0159evzet\u00ed z\u00e1silky,<\/p>\n\n<p class=\"wp-block-paragraph\">d) automatickou opakovanou platbou kartou u p\u0159edplatn\u00e9ho.<\/p>\n\n<p class=\"wp-block-paragraph\">7.2 Za platbu na dob\u00edrku se \u00fa\u010dtuje p\u0159\u00edplatek <strong>1 \u20ac<\/strong>.<\/p>\n\n<p class=\"wp-block-paragraph\">7.3 P\u0159i bankovn\u00edm p\u0159evodu se objedn\u00e1vka zpravidla zpracuje po p\u0159ips\u00e1n\u00ed cel\u00e9 \u010d\u00e1stky na \u00fa\u010det prod\u00e1vaj\u00edc\u00edho.<\/p>\n\n<p class=\"wp-block-paragraph\">7.4 P\u0159i platb\u011b kartou se platebn\u00ed \u00fadaje zpracov\u00e1vaj\u00ed prost\u0159ednictv\u00edm p\u0159\u00edslu\u0161n\u00e9ho poskytovatele platebn\u00edch slu\u017eeb. Prod\u00e1vaj\u00edc\u00ed nem\u00e1 p\u0159\u00edstup k \u00fapln\u00fdm \u00fadaj\u016fm platebn\u00ed karty kupuj\u00edc\u00edho. <\/p>\n\n<p class=\"wp-block-paragraph\">7.5 Kupuj\u00edc\u00ed je povinen zaplatit cenu zbo\u017e\u00ed, dopravy, p\u0159\u00edpadn\u00e9 dob\u00edrky a dal\u0161\u00edch polo\u017eek zobrazen\u00fdch v souhrnu objedn\u00e1vky.<\/p>\n\n<p class=\"wp-block-paragraph\">7.6 Da\u0148ov\u00fd nebo \u00fa\u010detn\u00ed doklad m\u016f\u017ee b\u00fdt kupuj\u00edc\u00edmu doru\u010den v elektronick\u00e9 podob\u011b na e-mailovou adresu uvedenou v objedn\u00e1vce.<\/p>\n\n<h2 class=\"wp-block-heading\">8. Doprava a dod\u00e1n\u00ed zbo\u017e\u00ed<\/h2>\n\n<p class=\"wp-block-paragraph\">8.1 Prod\u00e1vaj\u00edc\u00ed zaji\u0161\u0165uje doru\u010den\u00ed objedn\u00e1vek na \u00fazem\u00ed Slovensk\u00e9 republiky a \u010cesk\u00e9 republiky.<\/p>\n\n<p class=\"wp-block-paragraph\">8.2 Kupuj\u00edc\u00ed si m\u016f\u017ee zvolit zp\u016fsob dopravy, kter\u00fd je dostupn\u00fd v n\u00e1kupn\u00edm ko\u0161\u00edku.<\/p>\n\n<p class=\"wp-block-paragraph\">8.3 Cena dopravy je:<\/p>\n\n<ul class=\"wp-block-list\">\n<li><strong>Packeta: 4,50 \u20ac<\/strong>,<\/li>\n\n\n\n<li><strong>GLS: 5,50 \u20ac<\/strong>.<\/li>\n<\/ul>\n\n<p class=\"wp-block-paragraph\">Uveden\u00e9 ceny se uplat\u0148uj\u00ed u objedn\u00e1vek do Slovensk\u00e9 republiky i \u010cesk\u00e9 republiky, pokud v objedn\u00e1vkov\u00e9m procesu nen\u00ed uvedeno jinak.<\/p>\n\n<p class=\"wp-block-paragraph\">8.4 P\u0159edpokl\u00e1dan\u00e1 dodac\u00ed lh\u016fta je p\u0159ibli\u017en\u011b <strong>1 a\u017e 3 pracovn\u00ed dny<\/strong>. Dodac\u00ed lh\u016fta za\u010d\u00edn\u00e1 b\u011b\u017eet: <\/p>\n\n<p class=\"wp-block-paragraph\">a) p\u0159i platb\u011b kartou nebo dob\u00edrkou potvrzen\u00edm objedn\u00e1vky,<\/p>\n\n<p class=\"wp-block-paragraph\">b) p\u0159i bankovn\u00edm p\u0159evodu p\u0159ips\u00e1n\u00edm platby na \u00fa\u010det prod\u00e1vaj\u00edc\u00edho.<\/p>\n\n<p class=\"wp-block-paragraph\">8.5 Uveden\u00e1 dodac\u00ed lh\u016fta je orienta\u010dn\u00ed a m\u016f\u017ee se p\u0159im\u011b\u0159en\u011b prodlou\u017eit zejm\u00e9na b\u011bhem sv\u00e1tk\u016f, mimo\u0159\u00e1dn\u00e9ho vyt\u00ed\u017een\u00ed dopravc\u016f, v\u00fdpadku skladov\u00fdch z\u00e1sob nebo vlivem jin\u00fdch okolnost\u00ed, kter\u00e9 prod\u00e1vaj\u00edc\u00ed nem\u016f\u017ee p\u0159im\u011b\u0159en\u011b ovlivnit.<\/p>\n\n<p class=\"wp-block-paragraph\">8.6 Prod\u00e1vaj\u00edc\u00ed zat\u00edm neposkytuje automatickou dopravu zdarma, pokud nen\u00ed v r\u00e1mci konkr\u00e9tn\u00ed akce nebo nab\u00eddky uvedeno jinak.<\/p>\n\n<p class=\"wp-block-paragraph\">8.7 Kupuj\u00edc\u00ed je povinen uv\u00e9st \u00faplnou a spr\u00e1vnou dodac\u00ed adresu a zajistit p\u0159evzet\u00ed z\u00e1silky.<\/p>\n\n<p class=\"wp-block-paragraph\">8.8 Pokud kupuj\u00edc\u00ed z\u00e1silku bez opr\u00e1vn\u011bn\u00e9ho d\u016fvodu nep\u0159evezme, prod\u00e1vaj\u00edc\u00ed je opr\u00e1vn\u011bn po\u017eadovat n\u00e1hradu skute\u010dn\u011b a \u00fa\u010deln\u011b vynalo\u017een\u00fdch n\u00e1klad\u016f spojen\u00fdch s ne\u00fasp\u011b\u0161n\u00fdm doru\u010den\u00edm a vr\u00e1cen\u00edm z\u00e1silky.<\/p>\n\n<p class=\"wp-block-paragraph\">8.9 Nep\u0159evzet\u00ed z\u00e1silky se nepova\u017euje za platn\u00e9 odstoupen\u00ed od smlouvy.<\/p>\n\n<h2 class=\"wp-block-heading\">9. P\u0159evzet\u00ed a kontrola z\u00e1silky<\/h2>\n\n<p class=\"wp-block-paragraph\">9.1 Kupuj\u00edc\u00ed je povinen p\u0159i p\u0159evzet\u00ed z\u00e1silky zkontrolovat zejm\u00e9na neporu\u0161enost vn\u011bj\u0161\u00edho obalu a zjevn\u00e9 po\u0161kozen\u00ed z\u00e1silky.<\/p>\n\n<p class=\"wp-block-paragraph\">9.2 Pokud je obal z\u00e1silky viditeln\u011b po\u0161kozen, kupuj\u00edc\u00ed je opr\u00e1vn\u011bn z\u00e1silku odm\u00edtnout nebo po\u017e\u00e1dat dopravce o zaznamen\u00e1n\u00ed po\u0161kozen\u00ed.<\/p>\n\n<p class=\"wp-block-paragraph\">9.3 Pokud kupuj\u00edc\u00ed po otev\u0159en\u00ed z\u00e1silky zjist\u00ed po\u0161kozen\u00ed, chyb\u011bj\u00edc\u00ed zbo\u017e\u00ed nebo nesoulad s objedn\u00e1vkou, m\u011bl by tuto skute\u010dnost ozn\u00e1mit prod\u00e1vaj\u00edc\u00edmu co nejd\u0159\u00edve na e-mail <a>kontakt@cocowat.eu<\/a>.<\/p>\n\n<p class=\"wp-block-paragraph\">9.4 Ozn\u00e1men\u00ed m\u016f\u017ee obsahovat \u010d\u00edslo objedn\u00e1vky, popis probl\u00e9mu a fotografie po\u0161kozen\u00e9ho obalu, p\u0159epravn\u00edho balen\u00ed a zbo\u017e\u00ed. Fotografie mohou urychlit posouzen\u00ed reklamace, jejich neposkytnut\u00ed v\u0161ak samo o sob\u011b nezbavuje spot\u0159ebitele z\u00e1konn\u00fdch pr\u00e1v. <\/p>\n\n<h2 class=\"wp-block-heading\">10. P\u0159edplatn\u00e9<\/h2>\n\n<p class=\"wp-block-paragraph\">10.1 Kupuj\u00edc\u00ed si m\u016f\u017ee u vybran\u00fdch produkt\u016f zvolit pravideln\u00e9 m\u011bs\u00ed\u010dn\u00ed p\u0159edplatn\u00e9.<\/p>\n\n<p class=\"wp-block-paragraph\">10.2 P\u0159edplatn\u00e9 se uzav\u00edr\u00e1 na dobu neur\u010ditou a automaticky se obnovuje ka\u017ed\u00fd m\u011bs\u00edc a\u017e do jeho zru\u0161en\u00ed kupuj\u00edc\u00edm.<\/p>\n\n<p class=\"wp-block-paragraph\">10.3 U p\u0159edplatn\u00e9ho je minim\u00e1ln\u00ed odb\u011br <strong>24 plechovek<\/strong>, tedy dva kartony po 12 plechovk\u00e1ch.<\/p>\n\n<p class=\"wp-block-paragraph\">10.4 Ka\u017ed\u00fd karton obsahuje jednu p\u0159\u00edchu\u0165. Kupuj\u00edc\u00ed m\u016f\u017ee v r\u00e1mci p\u0159edplatn\u00e9ho kombinovat dva nebo v\u00edce karton\u016f r\u016fzn\u00fdch p\u0159\u00edchut\u00ed. <\/p>\n\n<p class=\"wp-block-paragraph\">10.5 Kupuj\u00edc\u00ed m\u016f\u017ee p\u0159ed dal\u0161\u00edm obdob\u00edm zm\u011bnit p\u0159\u00edchu\u0165 nebo kombinaci p\u0159\u00edchut\u00ed prost\u0159ednictv\u00edm sv\u00e9ho z\u00e1kaznick\u00e9ho \u00fa\u010dtu, pokud to aktu\u00e1ln\u00ed skladov\u00e9 z\u00e1soby umo\u017e\u0148uj\u00ed.<\/p>\n\n<p class=\"wp-block-paragraph\">10.6 Platba za p\u0159edplatn\u00e9 se uskute\u010d\u0148uje automatickou opakovanou platbou z platebn\u00ed karty prost\u0159ednictv\u00edm platebn\u00ed slu\u017eby Stripe nebo jin\u00e9ho zobrazen\u00e9ho poskytovatele platebn\u00edch slu\u017eieb.<\/p>\n\n<p class=\"wp-block-paragraph\">10.7 Odesl\u00e1n\u00edm objedn\u00e1vky p\u0159edplatn\u00e9ho kupuj\u00edc\u00ed souhlas\u00ed s pravideln\u00fdm automatick\u00fdm \u00fa\u010dtov\u00e1n\u00edm ceny p\u0159edplatn\u00e9ho a souvisej\u00edc\u00edch n\u00e1klad\u016f v m\u011bs\u00ed\u010dn\u00edch intervalech.<\/p>\n\n<p class=\"wp-block-paragraph\">10.8 Aktu\u00e1ln\u00ed cena p\u0159edplatn\u00e9ho, cena dopravy, p\u0159\u00edpadn\u00e1 z\u00e1loha za obaly a datum n\u00e1sleduj\u00edc\u00ed platby jsou kupuj\u00edc\u00edmu zobrazeny v objedn\u00e1vkov\u00e9m procesu nebo v jeho z\u00e1kaznick\u00e9m \u00fa\u010dtu.<\/p>\n\n<p class=\"wp-block-paragraph\">10.9 Kupuj\u00edc\u00ed m\u016f\u017ee p\u0159edplatn\u00e9 zru\u0161it ve sv\u00e9m z\u00e1kaznick\u00e9m \u00fa\u010dtu.<\/p>\n\n<p class=\"wp-block-paragraph\">10.10 Zru\u0161en\u00ed mus\u00ed kupuj\u00edc\u00ed prov\u00e9st nejm\u00e9n\u011b <strong>dva kalend\u00e1\u0159n\u00ed dny p\u0159ed datem dal\u0161\u00ed automatick\u00e9 platby<\/strong>.<\/p>\n\n<p class=\"wp-block-paragraph\">10.11 Pokud kupuj\u00edc\u00ed zru\u0161\u00ed p\u0159edplatn\u00e9 pozd\u011bji ne\u017e dva kalend\u00e1\u0159n\u00ed dny p\u0159ed dal\u0161\u00ed platbou a objedn\u00e1vka ji\u017e byla vytvo\u0159ena, zaplacena nebo p\u0159ed\u00e1na ke zpracov\u00e1n\u00ed, zru\u0161en\u00ed se m\u016f\u017ee uplatnit a\u017e na n\u00e1sleduj\u00edc\u00ed p\u0159edplatitelsk\u00e9 obdob\u00ed.<\/p>\n\n<p class=\"wp-block-paragraph\">10.12 Zru\u0161en\u00edm p\u0159edplatn\u00e9ho nejsou dot\u010deny objedn\u00e1vky, kter\u00e9 ji\u017e byly p\u0159ed jeho zru\u0161en\u00edm \u0159\u00e1dn\u011b vytvo\u0159eny a p\u0159ed\u00e1ny ke zpracov\u00e1n\u00ed.<\/p>\n\n<p class=\"wp-block-paragraph\">10.13 Pokud automatickou platbu nen\u00ed mo\u017en\u00e9 prov\u00e9st, prod\u00e1vaj\u00edc\u00ed nebo poskytovatel platebn\u00ed slu\u017eby m\u016f\u017ee platbu zopakovat nebo kupuj\u00edc\u00edho vyzvat k aktualizaci platebn\u00edch \u00fadaj\u016f.<\/p>\n\n<p class=\"wp-block-paragraph\">10.14 Pokud se platbu nepoda\u0159\u00ed uskute\u010dnit ani dodate\u010dn\u011b, prod\u00e1vaj\u00edc\u00ed m\u016f\u017ee p\u0159\u00edslu\u0161nou objedn\u00e1vku neodeslat, pozastavit p\u0159edplatn\u00e9 nebo ho ukon\u010dit.<\/p>\n\n<p class=\"wp-block-paragraph\">10.15 Kupuj\u00edc\u00ed je povinen udr\u017eovat sv\u00e9 platebn\u00ed, faktura\u010dn\u00ed a doru\u010dovac\u00ed \u00fadaje aktu\u00e1ln\u00ed.<\/p>\n\n<p class=\"wp-block-paragraph\">10.16 Prod\u00e1vaj\u00edc\u00ed m\u016f\u017ee p\u0159im\u011b\u0159en\u011b zm\u011bnit cenu budouc\u00edch obdob\u00ed p\u0159edplatn\u00e9ho. O zm\u011bn\u011b ceny informuje kupuj\u00edc\u00edho p\u0159edem. Zm\u011bna nem\u00e1 vliv na ji\u017e zaplacen\u00e9 obdob\u00ed a kupuj\u00edc\u00ed m\u016f\u017ee p\u0159edplatn\u00e9 p\u0159ed \u00fa\u010dinnost\u00ed nov\u00e9 ceny zru\u0161it.  <\/p>\n\n<h2 class=\"wp-block-heading\">11. Odstoupen\u00ed spot\u0159ebitele od smlouvy<\/h2>\n\n<p class=\"wp-block-paragraph\">11.1 Spot\u0159ebitel m\u00e1 p\u0159i n\u00e1kupu prost\u0159ednictv\u00edm internetov\u00e9ho obchodu pr\u00e1vo odstoupit od smlouvy bez ud\u00e1n\u00ed d\u016fvodu ve lh\u016ft\u011b 14 dn\u016f, pokud z\u00e1kon nestanov\u00ed v\u00fdjimku.<\/p>\n\n<p class=\"wp-block-paragraph\">11.2 Lh\u016fta pro odstoupen\u00ed od smlouvy za\u010d\u00edn\u00e1 b\u011b\u017eet ode dne, kdy spot\u0159ebitel nebo j\u00edm ur\u010den\u00e1 t\u0159et\u00ed osoba odli\u0161n\u00e1 od dopravce p\u0159evezme zbo\u017e\u00ed.<\/p>\n\n<p class=\"wp-block-paragraph\">11.3 Pokud je zbo\u017e\u00ed objednan\u00e9 v jedn\u00e9 objedn\u00e1vce dod\u00e1v\u00e1no odd\u011blen\u011b, lh\u016fta za\u010d\u00edn\u00e1 b\u011b\u017eet p\u0159evzet\u00edm posledn\u00edho dodan\u00e9ho zbo\u017e\u00ed.<\/p>\n\n<p class=\"wp-block-paragraph\">11.4 Spot\u0159ebitel m\u016f\u017ee sv\u00e9 pr\u00e1vo uplatnit jednozna\u010dn\u00fdm prohl\u00e1\u0161en\u00edm zaslan\u00fdm:<\/p>\n\n<ul class=\"wp-block-list\">\n<li>e-mailem na <a>kontakt@cocowat.eu<\/a> nebo<\/li>\n\n\n\n<li>po\u0161tou na adresu Real Dream Factory s.r.o., Mostn\u00e1 56, 949 01 Nitra.<\/li>\n<\/ul>\n\n<p class=\"wp-block-paragraph\">11.5 Spot\u0159ebitel m\u016f\u017ee pou\u017e\u00edt vzorov\u00fd formul\u00e1\u0159 pro odstoupen\u00ed od smlouvy zve\u0159ejn\u011bn\u00fd na internetov\u00e9 str\u00e1nce prod\u00e1vaj\u00edc\u00edho, jeho pou\u017eit\u00ed v\u0161ak nen\u00ed povinn\u00e9.<\/p>\n\n<p class=\"wp-block-paragraph\">11.6 Lh\u016fta je zachov\u00e1na, pokud spot\u0159ebitel ode\u0161le ozn\u00e1men\u00ed o odstoupen\u00ed nejpozd\u011bji v posledn\u00ed den 14denn\u00ed lh\u016fty.<\/p>\n\n<p class=\"wp-block-paragraph\">11.7 Spot\u0159ebitel je povinen nejpozd\u011bji do 14 dn\u016f ode dne odstoupen\u00ed zaslat nebo osobn\u011b p\u0159edat zbo\u017e\u00ed na adrese:<\/p>\n\n<p class=\"wp-block-paragraph\"><strong>Real Dream Factory s.r.o.<\/strong><br\/>Mostn\u00e1 56<br\/>949 01 Nitra<br\/>Slovensk\u00e1 republika<\/p>\n\n<p class=\"wp-block-paragraph\">11.8 N\u00e1klady na vr\u00e1cen\u00ed zbo\u017e\u00ed nese spot\u0159ebitel.<\/p>\n\n<p class=\"wp-block-paragraph\">11.9 Prod\u00e1vaj\u00edc\u00ed nep\u0159eb\u00edr\u00e1 z\u00e1silky vr\u00e1cen\u00e9 na dob\u00edrku.<\/p>\n\n<p class=\"wp-block-paragraph\">11.10 Spot\u0159ebitel m\u016f\u017ee vr\u00e1tit neotev\u0159en\u00e1 a nepo\u0161kozen\u00e1 balen\u00ed n\u00e1poj\u016f. Zbo\u017e\u00ed mus\u00ed b\u00fdt podle mo\u017enost\u00ed bezpe\u010dn\u011b zabaleno tak, aby b\u011bhem p\u0159epravy nedo\u0161lo k jeho po\u0161kozen\u00ed. <\/p>\n\n<p class=\"wp-block-paragraph\">11.11 Spot\u0159ebitel odpov\u00edd\u00e1 za sn\u00ed\u017een\u00ed hodnoty zbo\u017e\u00ed, kter\u00e9 vzniklo v d\u016fsledku nakl\u00e1d\u00e1n\u00ed s t\u00edmto zbo\u017e\u00edm jinak, ne\u017e je nutn\u00e9 s n\u00edm nakl\u00e1dat s ohledem na jeho povahu a vlastnosti.<\/p>\n\n<p class=\"wp-block-paragraph\">11.12 Otev\u0159en\u00ed, konzumace, po\u0161kozen\u00ed nebo znehodnocen\u00ed n\u00e1poje m\u016f\u017ee zp\u016fsobit sn\u00ed\u017een\u00ed jeho hodnoty, kter\u00e9 je prod\u00e1vaj\u00edc\u00ed opr\u00e1vn\u011bn zohlednit ve vracen\u00e9 \u010d\u00e1stce.<\/p>\n\n<p class=\"wp-block-paragraph\">11.13 Spot\u0159ebitel nem\u016f\u017ee odstoupit od smlouvy v p\u0159\u00edpadech stanoven\u00fdch z\u00e1konem, zejm\u00e9na u zbo\u017e\u00ed:<\/p>\n\n<p class=\"wp-block-paragraph\">a) kter\u00e9 podl\u00e9h\u00e1 rychl\u00e9mu sn\u00ed\u017een\u00ed kvality nebo zk\u00e1ze,<\/p>\n\n<p class=\"wp-block-paragraph\">b) kter\u00e9 je po dod\u00e1n\u00ed vzhledem ke sv\u00e9 povaze neodd\u011bliteln\u011b sm\u00edseno s jin\u00fdm zbo\u017e\u00edm,<\/p>\n\n<p class=\"wp-block-paragraph\">c) u kter\u00e9ho je uplatn\u011bna jin\u00e1 z\u00e1konn\u00e1 v\u00fdjimka z pr\u00e1va na odstoupen\u00ed.<\/p>\n\n<p class=\"wp-block-paragraph\">11.14 Samotn\u00e1 skute\u010dnost, \u017ee se jedn\u00e1 o n\u00e1poj nebo potravinu, automaticky nevylu\u010duje pr\u00e1vo na odstoupen\u00ed. Ka\u017ed\u00fd p\u0159\u00edpad se posuzuje podle povahy a stavu konkr\u00e9tn\u00edho zbo\u017e\u00ed. <\/p>\n\n<h2 class=\"wp-block-heading\">12. Vr\u00e1cen\u00ed plateb po odstoupen\u00ed<\/h2>\n\n<p class=\"wp-block-paragraph\">12.1 Po platn\u00e9m odstoupen\u00ed od smlouvy vr\u00e1t\u00ed prod\u00e1vaj\u00edc\u00ed spot\u0159ebiteli platby p\u0159ijat\u00e9 na z\u00e1klad\u011b smlouvy v\u010detn\u011b n\u00e1klad\u016f na nejlevn\u011bj\u0161\u00ed b\u011b\u017en\u00fd zp\u016fsob doru\u010den\u00ed nab\u00edzen\u00fd prod\u00e1vaj\u00edc\u00edm.<\/p>\n\n<p class=\"wp-block-paragraph\">12.2 Pokud si spot\u0159ebitel zvolil dra\u017e\u0161\u00ed zp\u016fsob dopravy, prod\u00e1vaj\u00edc\u00ed nen\u00ed povinen vr\u00e1tit rozd\u00edl mezi zvolenou dopravou a nejlevn\u011bj\u0161\u00edm nab\u00edzen\u00fdm zp\u016fsobem dopravy.<\/p>\n\n<p class=\"wp-block-paragraph\">12.3 Prod\u00e1vaj\u00edc\u00ed vr\u00e1t\u00ed platbu nejpozd\u011bji do 14 dn\u016f ode dne doru\u010den\u00ed ozn\u00e1men\u00ed o odstoupen\u00ed.<\/p>\n\n<p class=\"wp-block-paragraph\">12.4 Prod\u00e1vaj\u00edc\u00ed nen\u00ed povinen vr\u00e1tit platbu d\u0159\u00edve, ne\u017e mu bude zbo\u017e\u00ed doru\u010deno nebo ne\u017e spot\u0159ebitel prok\u00e1\u017ee jeho odesl\u00e1n\u00ed zp\u011bt, podle toho, co nastane d\u0159\u00edve.<\/p>\n\n<p class=\"wp-block-paragraph\">12.5 Platba bude vr\u00e1cena stejn\u00fdm zp\u016fsobem, jak\u00fd spot\u0159ebitel pou\u017eil p\u0159i p\u016fvodn\u00ed platb\u011b, pokud se s prod\u00e1vaj\u00edc\u00edm v\u00fdslovn\u011b nedohodne jinak.<\/p>\n\n<p class=\"wp-block-paragraph\">12.6 Za vr\u00e1cen\u00ed platby prod\u00e1vaj\u00edc\u00ed spot\u0159ebiteli ne\u00fa\u010dtuje zvl\u00e1\u0161tn\u00ed poplatek.<\/p>\n\n<h2 class=\"wp-block-heading\">13. Odpov\u011bdnost za vady a reklamace<\/h2>\n\n<p class=\"wp-block-paragraph\">13.1 Prod\u00e1vaj\u00edc\u00ed odpov\u00edd\u00e1 za to, \u017ee zbo\u017e\u00ed p\u0159i dod\u00e1n\u00ed odpov\u00edd\u00e1 dohodnut\u00e9mu druhu, mno\u017estv\u00ed, kvalit\u011b a vlastnostem a \u017ee je vhodn\u00e9 pro \u00fa\u010del, pro kter\u00fd se zbo\u017e\u00ed stejn\u00e9ho druhu b\u011b\u017en\u011b pou\u017e\u00edv\u00e1.<\/p>\n\n<p class=\"wp-block-paragraph\">13.2 Prod\u00e1vaj\u00edc\u00ed odpov\u00edd\u00e1 i za vady, kter\u00e9 se projev\u00ed v z\u00e1konem stanoven\u00e9 dob\u011b, s p\u0159ihl\u00e9dnut\u00edm k povaze potravin\u00e1\u0159sk\u00e9ho v\u00fdrobku, datu minim\u00e1ln\u00ed trvanlivosti, podm\u00ednk\u00e1m skladov\u00e1n\u00ed a zp\u016fsobu pou\u017eit\u00ed.<\/p>\n\n<p class=\"wp-block-paragraph\">13.3 Kupuj\u00edc\u00ed je povinen v\u00fdrobek skladovat a pou\u017e\u00edvat v souladu s informacemi uveden\u00fdmi na obalu, zejm\u00e9na jej chr\u00e1nit p\u0159ed teplem a po otev\u0159en\u00ed jej uchov\u00e1vat a spot\u0159ebovat podle pokyn\u016f v\u00fdrobce.<\/p>\n\n<p class=\"wp-block-paragraph\">13.4 Prod\u00e1vaj\u00edc\u00ed neodpov\u00edd\u00e1 za vady nebo znehodnocen\u00ed zp\u016fsoben\u00e9 zejm\u00e9na:<\/p>\n\n<p class=\"wp-block-paragraph\">a) nespr\u00e1vn\u00fdm skladov\u00e1n\u00edm po p\u0159evzet\u00ed,<\/p>\n\n<p class=\"wp-block-paragraph\">b) vystaven\u00edm v\u00fdrobku nadm\u011brn\u00e9mu teplu, mrazu nebo p\u0159\u00edm\u00e9mu slune\u010dn\u00edmu z\u00e1\u0159en\u00ed,<\/p>\n\n<p class=\"wp-block-paragraph\">c) mechanick\u00fdm po\u0161kozen\u00edm po p\u0159evzet\u00ed,<\/p>\n\n<p class=\"wp-block-paragraph\">d) konzumac\u00ed po datu minim\u00e1ln\u00ed trvanlivosti,<\/p>\n\n<p class=\"wp-block-paragraph\">e) nedodr\u017een\u00edm pokyn\u016f uveden\u00fdch na obalu.<\/p>\n\n<p class=\"wp-block-paragraph\">13.5 Kupuj\u00edc\u00ed m\u016f\u017ee reklamaci uplatnit:<\/p>\n\n<ul class=\"wp-block-list\">\n<li>e-mailem na <a>kontakt@cocowat.eu<\/a>,<\/li>\n\n\n\n<li>po\u0161tou nebo osobn\u011b na adrese Mostn\u00e1 56, 949 01 Nitra.<\/li>\n<\/ul>\n\n<p class=\"wp-block-paragraph\">13.6 Reklamace by m\u011bla obsahovat zejm\u00e9na:<\/p>\n\n<ul class=\"wp-block-list\">\n<li>jm\u00e9no a kontaktn\u00ed \u00fadaje kupuj\u00edc\u00edho,<\/li>\n\n\n\n<li>\u010d\u00edslo objedn\u00e1vky,<\/li>\n\n\n\n<li>ozna\u010den\u00ed reklamovan\u00e9ho produktu,<\/li>\n\n\n\n<li>popis vady,<\/li>\n\n\n\n<li>po\u017eadovan\u00fd zp\u016fsob vy\u0159\u00edzen\u00ed reklamace.<\/li>\n<\/ul>\n\n<p class=\"wp-block-paragraph\">13.7 Kupuj\u00edc\u00ed je povinen umo\u017enit prod\u00e1vaj\u00edc\u00edmu vadu p\u0159ezkoumat. Podle povahy reklamace m\u016f\u017ee b\u00fdt nutn\u00e9 doru\u010den\u00ed reklamovan\u00e9ho v\u00fdrobku nebo jeho obalu. <\/p>\n\n<p class=\"wp-block-paragraph\">13.8 Prod\u00e1vaj\u00edc\u00ed vyd\u00e1 spot\u0159ebiteli p\u00edsemn\u00e9 potvrzen\u00ed o uplatn\u011bn\u00ed vady a uvede lh\u016ftu, ve kter\u00e9 vadu odstran\u00ed nebo reklamaci vy\u0159\u00edd\u00ed, pokud to vy\u017eaduje z\u00e1kon.<\/p>\n\n<p class=\"wp-block-paragraph\">13.9 P\u0159i opr\u00e1vn\u011bn\u00e9 reklamaci m\u00e1 spot\u0159ebitel podle povahy vady a z\u00e1konn\u00fdch podm\u00ednek pr\u00e1vo zejm\u00e9na na:<\/p>\n\n<p class=\"wp-block-paragraph\">a) v\u00fdm\u011bnu zbo\u017e\u00ed,<\/p>\n\n<p class=\"wp-block-paragraph\">b) p\u0159im\u011b\u0159enou slevu z ceny,<\/p>\n\n<p class=\"wp-block-paragraph\">c) odstran\u011bn\u00ed vady, pokud je to mo\u017en\u00e9 a p\u0159im\u011b\u0159en\u00e9,<\/p>\n\n<p class=\"wp-block-paragraph\">d) odstoupen\u00ed od smlouvy a vr\u00e1cen\u00ed ceny, pokud jsou spln\u011bny z\u00e1konn\u00e9 podm\u00ednky.<\/p>\n\n<p class=\"wp-block-paragraph\">13.10 Reklamace bude vy\u0159\u00edzena v p\u0159im\u011b\u0159en\u00e9 lh\u016ft\u011b odpov\u00eddaj\u00edc\u00ed povaze v\u00fdrobku a vady a nejpozd\u011bji ve lh\u016ft\u011b stanoven\u00e9 pr\u00e1vn\u00edmi p\u0159edpisy.<\/p>\n\n<h2 class=\"wp-block-heading\">14. Reklamace po\u0161kozen\u00fdch nebo nespr\u00e1vn\u00fdch z\u00e1silek<\/h2>\n\n<p class=\"wp-block-paragraph\">14.1 Pokud z\u00e1silka obsahuje jin\u00fd v\u00fdrobek nebo jinou p\u0159\u00edchu\u0165, ne\u017e si kupuj\u00edc\u00ed objednal, prod\u00e1vaj\u00edc\u00ed zajist\u00ed n\u00e1pravu po dohod\u011b s kupuj\u00edc\u00edm.<\/p>\n\n<p class=\"wp-block-paragraph\">14.2 P\u0159i po\u0161kozen\u00ed plechovek b\u011bhem dopravy m\u016f\u017ee prod\u00e1vaj\u00edc\u00ed po\u017eadovat fotografie z\u00e1silky, vn\u011bj\u0161\u00edho obalu, v\u00fdpln\u011b a po\u0161kozen\u00fdch produkt\u016f, aby mohl reklamaci uplatnit v\u016f\u010di dopravci.<\/p>\n\n<p class=\"wp-block-paragraph\">14.3 Kupuj\u00edc\u00ed by nem\u011bl konzumovat n\u00e1poj z plechovky, kter\u00e1 je prod\u011brav\u011bl\u00e1, net\u011bsn\u00ed, je v\u00fdrazn\u011b nafouknut\u00e1 nebo vykazuje jin\u00e9 znaky mo\u017en\u00e9ho naru\u0161en\u00ed bezpe\u010dnosti v\u00fdrobku.<\/p>\n\n<h2 class=\"wp-block-heading\">15. Pr\u00e1va kupuj\u00edc\u00edho \u2013 podnikatele<\/h2>\n\n<p class=\"wp-block-paragraph\">15.1 Ustanoven\u00ed t\u011bchto VOP t\u00fdkaj\u00edc\u00ed se zvl\u00e1\u0161tn\u00fdch pr\u00e1v spot\u0159ebitele se nevztahuj\u00ed na kupuj\u00edc\u00edho, kter\u00fd p\u0159i objedn\u00e1v\u00e1n\u00ed jedn\u00e1 v r\u00e1mci sv\u00e9 podnikatelsk\u00e9 \u010dinnosti.<\/p>\n\n<p class=\"wp-block-paragraph\">15.2 Kupuj\u00edc\u00ed \u2013 podnikatel je povinen zbo\u017e\u00ed zkontrolovat co nejd\u0159\u00edve po jeho p\u0159evzet\u00ed a zjevn\u00e9 vady ozn\u00e1mit prod\u00e1vaj\u00edc\u00edmu bez zbyte\u010dn\u00e9ho odkladu.<\/p>\n\n<p class=\"wp-block-paragraph\">15.3 Pr\u00e1vn\u00ed vztahy mezi prod\u00e1vaj\u00edc\u00edm a kupuj\u00edc\u00edm \u2013 podnikatelem se \u0159\u00edd\u00ed zejm\u00e9na obchodn\u00edm z\u00e1kon\u00edkem.<\/p>\n\n<h2 class=\"wp-block-heading\">16. Alternativn\u00ed \u0159e\u0161en\u00ed spot\u0159ebitelsk\u00fdch spor\u016f<\/h2>\n\n<p class=\"wp-block-paragraph\">16.1 Spot\u0159ebitel m\u00e1 pr\u00e1vo obr\u00e1tit se na prod\u00e1vaj\u00edc\u00edho s \u017e\u00e1dost\u00ed o n\u00e1pravu, pokud nen\u00ed spokojen se zp\u016fsobem, kter\u00fdm prod\u00e1vaj\u00edc\u00ed vy\u0159\u00eddil jeho reklamaci, nebo pokud se domn\u00edv\u00e1, \u017ee prod\u00e1vaj\u00edc\u00ed poru\u0161il jeho pr\u00e1va.<\/p>\n\n<p class=\"wp-block-paragraph\">16.2 \u017d\u00e1dost o n\u00e1pravu m\u016f\u017ee spot\u0159ebitel zaslat na e-mail <a>kontakt@cocowat.eu<\/a>.<\/p>\n\n<p class=\"wp-block-paragraph\">16.3 Pokud prod\u00e1vaj\u00edc\u00ed na \u017e\u00e1dost odpov\u00ed zam\u00edtav\u011b nebo na ni neodpov\u00ed v z\u00e1konem stanoven\u00e9 lh\u016ft\u011b, spot\u0159ebitel m\u016f\u017ee podat n\u00e1vrh na zah\u00e1jen\u00ed alternativn\u00edho \u0159e\u0161en\u00ed sporu p\u0159\u00edslu\u0161n\u00e9mu subjektu alternativn\u00edho \u0159e\u0161en\u00ed spor\u016f.<\/p>\n\n<p class=\"wp-block-paragraph\">16.4 P\u0159\u00edslu\u0161n\u00fdm subjektem m\u016f\u017ee b\u00fdt zejm\u00e9na Slovensk\u00e1 obchodn\u00ed inspekce nebo jin\u00fd opr\u00e1vn\u011bn\u00fd subjekt zapsan\u00fd v seznamu subjekt\u016f alternativn\u00edho \u0159e\u0161en\u00ed spor\u016f.<\/p>\n\n<p class=\"wp-block-paragraph\">16.5 Podm\u00ednky alternativn\u00edho \u0159e\u0161en\u00ed spot\u0159ebitelsk\u00fdch spor\u016f upravuje z\u00e1kon \u010d. 391\/2015 Sb. o alternativn\u00edm \u0159e\u0161en\u00ed spot\u0159ebitelsk\u00fdch spor\u016f.  <\/p>\n\n<p class=\"wp-block-paragraph\">16.6 P\u016fvodn\u00ed evropsk\u00e1 platforma pro \u0159e\u0161en\u00ed spor\u016f online se od 20. \u010dervence 2025 ji\u017e neprovozuje, proto se v t\u011bchto VOP neuv\u00e1d\u00ed p\u016fvodn\u00ed odkaz na ODR platformu. <\/p>\n\n<h2 class=\"wp-block-heading\">17. Ochrana osobn\u00edch \u00fadaj\u016f<\/h2>\n\n<p class=\"wp-block-paragraph\">17.1 Prod\u00e1vaj\u00edc\u00ed zpracov\u00e1v\u00e1 osobn\u00ed \u00fadaje kupuj\u00edc\u00edho v rozsahu nezbytn\u00e9m pro uzav\u0159en\u00ed a pln\u011bn\u00ed kupn\u00ed smlouvy, veden\u00ed \u00fa\u010detnictv\u00ed, vy\u0159izov\u00e1n\u00ed reklamac\u00ed, uplat\u0148ov\u00e1n\u00ed pr\u00e1vn\u00edch n\u00e1rok\u016f a pln\u011bn\u00ed z\u00e1konn\u00fdch povinnost\u00ed.<\/p>\n\n<p class=\"wp-block-paragraph\">17.2 Podrobn\u00e9 informace o zpracov\u00e1n\u00ed osobn\u00edch \u00fadaj\u016f, pr\u00e1vech subjekt\u016f \u00fadaj\u016f, dob\u011b uchov\u00e1v\u00e1n\u00ed \u00fadaj\u016f a p\u0159\u00edjemc\u00edch \u00fadaj\u016f jsou uvedeny v samostatn\u00e9m dokumentu <strong>Z\u00e1sady ochrany osobn\u00edch \u00fadaj\u016f<\/strong>, kter\u00fd je dostupn\u00fd na internetov\u00e9 str\u00e1nce prod\u00e1vaj\u00edc\u00edho.<\/p>\n\n<p class=\"wp-block-paragraph\">17.3 Osobn\u00ed \u00fadaje jsou poskytov\u00e1ny dopravc\u016fm, poskytovatel\u016fm platebn\u00edch slu\u017eeb, \u00fa\u010detn\u00edm a technick\u00fdm dodavatel\u016fm pouze v rozsahu nezbytn\u00e9m pro spln\u011bn\u00ed p\u0159\u00edslu\u0161n\u00e9ho \u00fa\u010delu.<\/p>\n\n<h2 class=\"wp-block-heading\">18. Komunikace a doru\u010dov\u00e1n\u00ed<\/h2>\n\n<p class=\"wp-block-paragraph\">18.1 Prod\u00e1vaj\u00edc\u00ed a kupuj\u00edc\u00ed spolu komunikuj\u00ed zejm\u00e9na elektronicky prost\u0159ednictv\u00edm e-mailov\u00fdch adres uveden\u00fdch v objedn\u00e1vce a v t\u011bchto VOP.<\/p>\n\n<p class=\"wp-block-paragraph\">18.2 Kupuj\u00edc\u00ed je povinen uv\u00e9st funk\u010dn\u00ed e-mailovou adresu a pravideln\u011b kontrolovat doru\u010den\u00e9 zpr\u00e1vy v\u010detn\u011b slo\u017eek nevy\u017e\u00e1dan\u00e9 po\u0161ty.<\/p>\n\n<p class=\"wp-block-paragraph\">18.3 Dokumenty t\u00fdkaj\u00edc\u00ed se objedn\u00e1vky, faktury, potvrzen\u00ed a informace o p\u0159edplatn\u00e9m mohou b\u00fdt poskytov\u00e1ny v elektronick\u00e9 podob\u011b.<\/p>\n\n<h2 class=\"wp-block-heading\">19. Vy\u0161\u0161\u00ed moc<\/h2>\n\n<p class=\"wp-block-paragraph\">19.1 Prod\u00e1vaj\u00edc\u00ed neodpov\u00edd\u00e1 za prodlen\u00ed nebo nemo\u017enost spln\u011bn\u00ed povinnosti zp\u016fsoben\u00e9 okolnostmi, kter\u00e9 nemohl p\u0159im\u011b\u0159en\u011b p\u0159edv\u00eddat ani ovlivnit.<\/p>\n\n<p class=\"wp-block-paragraph\">19.2 Za takov\u00e9 okolnosti se mohou pova\u017eovat zejm\u00e9na p\u0159\u00edrodn\u00ed ud\u00e1losti, v\u00fdpadky dopravy, mimo\u0159\u00e1dn\u00e1 opat\u0159en\u00ed org\u00e1n\u016f ve\u0159ejn\u00e9 moci, rozs\u00e1hl\u00e9 technick\u00e9 v\u00fdpadky, st\u00e1vky, v\u00e1le\u010dn\u00e9 ud\u00e1losti nebo v\u00fdpadky dodavatelsk\u00e9ho \u0159et\u011bzce.<\/p>\n\n<p class=\"wp-block-paragraph\">19.3 Prod\u00e1vaj\u00edc\u00ed je povinen kupuj\u00edc\u00edho o podstatn\u00e9m prodlen\u00ed informovat a navrhnout p\u0159im\u011b\u0159en\u00e9 \u0159e\u0161en\u00ed.<\/p>\n\n<h2 class=\"wp-block-heading\">20. Z\u00e1v\u011bre\u010dn\u00e1 ustanoven\u00ed<\/h2>\n\n<p class=\"wp-block-paragraph\">20.1 Pr\u00e1vn\u00ed vztahy neupraven\u00e9 t\u011bmito VOP se \u0159\u00edd\u00ed pr\u00e1vn\u00edm \u0159\u00e1dem Slovensk\u00e9 republiky.<\/p>\n\n<p class=\"wp-block-paragraph\">20.2 Pokud je kupuj\u00edc\u00edm spot\u0159ebitel s bydli\u0161t\u011bm v jin\u00e9m \u010dlensk\u00e9m st\u00e1t\u011b Evropsk\u00e9 unie, volbou slovensk\u00e9ho pr\u00e1va nen\u00ed zbaven ochrany, kterou mu poskytuj\u00ed kogentn\u00ed ustanoven\u00ed pr\u00e1va st\u00e1tu jeho obvykl\u00e9ho pobytu, pokud jsou podle p\u0159\u00edslu\u0161n\u00fdch pravidel pou\u017eiteln\u00e1.<\/p>\n\n<p class=\"wp-block-paragraph\">20.3 Pokud se n\u011bkter\u00e9 ustanoven\u00ed t\u011bchto VOP stane neplatn\u00fdm nebo nevymahateln\u00fdm, nem\u00e1 tato skute\u010dnost vliv na platnost ostatn\u00edch ustanoven\u00ed.<\/p>\n\n<p class=\"wp-block-paragraph\">20.4 Prod\u00e1vaj\u00edc\u00ed je opr\u00e1vn\u011bn tyto VOP m\u011bnit zejm\u00e9na p\u0159i zm\u011bn\u011b pr\u00e1vn\u00edch p\u0159edpis\u016f, zp\u016fsob\u016f dopravy, platebn\u00edch mo\u017enost\u00ed nebo fungov\u00e1n\u00ed internetov\u00e9ho obchodu.<\/p>\n\n<p class=\"wp-block-paragraph\">20.5 Na objedn\u00e1vku se vztahuje zn\u011bn\u00ed VOP platn\u00e9 v dob\u011b jej\u00edho odesl\u00e1n\u00ed. Na p\u0159edplatn\u00e9 se zm\u011bn\u011bn\u00e9 VOP uplatn\u00ed a\u017e po ozn\u00e1men\u00ed kupuj\u00edc\u00edmu a pouze na budouc\u00ed p\u0159edplatitelsk\u00e1 obdob\u00ed. <\/p>\n\n<p class=\"wp-block-paragraph\">20.6 Tyto VOP nab\u00fdvaj\u00ed platnosti a \u00fa\u010dinnosti dne 4. 8. 2026<\/p>\n\n<p class=\"wp-block-paragraph\"><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Tyto v\u0161eobecn\u00e9 obchodn\u00ed podm\u00ednky upravuj\u00ed pr\u00e1va a povinnosti mezi prod\u00e1vaj\u00edc\u00edm a kupuj\u00edc\u00edm p\u0159i n\u00e1kupu zbo\u017e\u00ed prost\u0159ednictv\u00edm internetov\u00e9ho obchodu COCO WAT provozovan\u00e9ho na internetov\u00e9 str\u00e1nce www.cocowat.eu. 1. Identifika\u010dn\u00ed \u00fadaje prod\u00e1vaj\u00edc\u00edho Obchodn\u00ed firma: Real Dream Factory s.r.o.S\u00eddlo: Mostn\u00e1 56, 949 01 Nitra, Slovensk\u00e1 republikaI\u010cO: 50 956 132DI\u010c: 2120563225I\u010c DPH: SK2120563225Registrace: Obchodn\u00ed rejst\u0159\u00edk Okresn\u00edho soudu Nitra, odd\u00edl Sro, [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"rs_blank_template":"","rs_page_bg_color":"","slide_template_v7":"","footnotes":""},"class_list":["post-5686","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.cocowat.eu\/cs\/wp-json\/wp\/v2\/pages\/5686","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.cocowat.eu\/cs\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.cocowat.eu\/cs\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.cocowat.eu\/cs\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.cocowat.eu\/cs\/wp-json\/wp\/v2\/comments?post=5686"}],"version-history":[{"count":1,"href":"https:\/\/www.cocowat.eu\/cs\/wp-json\/wp\/v2\/pages\/5686\/revisions"}],"predecessor-version":[{"id":5695,"href":"https:\/\/www.cocowat.eu\/cs\/wp-json\/wp\/v2\/pages\/5686\/revisions\/5695"}],"wp:attachment":[{"href":"https:\/\/www.cocowat.eu\/cs\/wp-json\/wp\/v2\/media?parent=5686"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}